Restocking the Store 

General Rules (All Sections)

• Each section must be restocked at least once per shift

• Most sections will need restocking multiple times per shift

• Always use headsets to communicate

• Restock one section at a time

• Complete each section fully before moving on

• Rotate stock when putting items out (first in, first out)

• Make sure the correct number of facings are on the shelf

• Products should be label to label

• The label is always on the left side of the product

• Always use baskets provided for stock 
• Use shopping trolley for small pop

Small Pop

• Exception process

• Shop floor staff member:

  • Checks shelves

  • Reads out what stock is needed

• Storeroom staff member:

  • Collects the requested stock

Big Pop

• Standard restocking process

• Storeroom staff member:

  • Reads out what stock is available

• Shop floor staff member:

  • Confirms how many of each item are needed

Beer

• Standard restocking process

• Check:

  • Singles and multipacks

  • Best before dates

• Communicate quantities clearly via headset

Wines & Spirits

• Standard restocking process

• Handle stock carefully

• Ensure bottles are placed correctly and securely

Tea & Coffee

• Standard restocking process

• Check:

  • Brand facings

  • Shelf spacing and alignment

Biscuits

• Standard restocking process

• Watch for:

  • Broken packaging

  • Correct product placement

Tins

• Standard restocking process

• Ensure:

  • Labels face forward

  • Heavier items are placed securely

Household

• Standard restocking process

• Includes:

  • Cleaning products

  • Paper goods

• Check for leaks or damaged packaging

Bread & Cakes

• Standard restocking process

• Check:

  • Use-by dates

  • Product freshness

• Rotate stock where required

Cereal

• Standard restocking process

• Ensure:

  • Correct shelf location

  • Front-facing products

Toilet Roll

• Standard restocking process

• Keep shelves:

  • Neat

  • Fully faced

• Larger packs may need frequent checks

Key Reminders

• Always confirm quantities before bringing stock out

• Keep communication clear 

• Ask for help if unsure about any section